Netgear DG834G firmware problems

I have a nabaztag, a wifi rabbit, but it hasn’t been functional for some time now. I’ve lacked the time to explore why, but over the last couple of weeks I’ve spent about 10 hours all in all testing various things. The problem seems to be with my Netgear DG834G v3 (UK) router, or at least the interactions between them.

Essentially, the rabbit is configured to connect to the network and then has four orange lights, that go progressively green as it goes through the connection phases. When the wifi is unencrypted all the lights go green, but for any other encryption setup, not a single light turns green, suggesting that the rabbit cannot see the router.

I found that some people are having similar problems with the PS3 and have reported that old firmware resolves the issue six months ago. Unfortunately the firmware to fix it is so old it’s off the main websites, but you can find it on the development website for netgear.

That might be intimidating since this site is intended for people trying to play with the code (which I’ve done myself once or twice), but no coding is required here, you just need to download 4.01.20 firmware (for the UK) and find a tool that can bunzip and tar extract the archive. Of course, in GNU/Linux, this is a snap ;-).

I’m writing this up in case some other pour soul is using Google to look for the same issue, as I did some days ago. It’s only when I started to focus on WPA problems with the router that I found these references. I reported some bugs with NTP handling in the DG834GT (emails have the wrong month name in the date header in the second half of the year), and Netgear has never fixed for them yet :-(. I may have to do it myself.

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6 thoughts on “Netgear DG834G firmware problems”

  1. dude i can’t thank you enough for sharing that little nugget of joy… after at least 12 grulling hours this is was the nutcracker that got my rabbit jumping… just a note for the folks who downloaded the older firmware, be sure to extract and use the *.img file.

    thanks again…

    r

  2. Hello Colin!

    I am living in the uk, I have the same Netgear as you and bought as well a rabbit.

    I tried for 10 hours to work with without any result. Please help me. How can I work with? I did the upgrade you were talking about but without any effect.

    I would be really pleased if you could give some advice.

    Thanks.

    Philippe philippepedro@yahoo.fr

  3. Here’s recent SHAMEFUL Netgear answer about this issue:

    Unfortunately, we cannot guarantee that PS3 functionality will be provided in a later version of the firmware. Firmware updates are published when a sufficient number of complaints regarding a certain issue with a device are logged, and while I cannot speak for the development team personally, I would have to guess that we have not had enough complaints regarding the issue you face, most likely due to the fact that there are less Mac users than PC users, and that the odds of Mac users also wanting to use their PS3s wirelessly are slimmer still. The best advice to give would simply be to keep an eye on the website for updates to the drivers.

    ——————————————-

    If you want to make your router work, you need to act now! Go to http://my.netgear.com, register and file the problem report!
    As they say they’re not getting enough problem reports to make a firmware update.

  4. Me as well same problem!
    Yes we need to stress the Netgear to try to fix this problem.
    Jersey thanks for your support but I’m in Italy and I don’t think I could use the UK version.

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